Frequently Asked Questions
Everything you need to know about our divine collections and services.
What is the typical shipping time for my order?
We process most orders within 1-3 business days. Domestic shipping typically takes 3-7 business days, while international delivery can take 10-21 business days depending on your location.
Do you offer returns on ritual wear and jewelry?
Yes, we accept returns on unworn apparel and jewelry within 30 days of purchase. Items must be in their original packaging with all tags attached to qualify for a full refund.
How can I track my shipment?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor its progress.
Are your products ethically sourced?
Goddess Isis Books & Gifts is committed to ethical sourcing. We work closely with artisans and suppliers who ensure fair wages and sustainable production methods for all our garments and crystals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Can I change or cancel my order after it has been placed?
If you need to modify or cancel your order, please contact our support team within 12 hours of placement. Once an order has entered the fulfillment stage, we are unable to make changes.